to enrich myself,i bought an english dictionary sereval days ago.much to my disappointment,there are many quelity problems about the book.
     thus,i found the manager of book store with my recipt and pointed out what the problems are.yet,the response to my complaint was too unsatisfactory to put uo with.the manager told me that the store had nothing to do with it.moreover,he refused my request with an extremely waful attitude.
     pleased with the service for many years,now i do feel upset.i hope all the service industry will give due attention to this matter,and make efforts to improve the quality of service.


   為了充實自己，我買了一本英語詞典幾天ago.much令我失望的是，有關(guān)于這本書的許多質(zhì)量問題。

   因此，我發(fā)現(xiàn)我的收據(jù)書店和指出問題是什么經(jīng)理。但是，告訴我，店里有什么用它做我的投訴響應(yīng)太不把UO造經(jīng)理。此外，他拒絕了我的請求與一個極其waful態(tài)度。

   多年來對服務(wù)感到滿意，現(xiàn)在我確實感到不安，希望所有的服務(wù)行業(yè)都能對此給予足夠的關(guān)注，努力提高服務(wù)質(zhì)量。